Test Driving the Bottlenose

It’s amazing how you can stumble upon things. In reviewing the results of a Google Alert for “Hootsuite”, I came across a reference to a new Twitter client called “Bottlenose“.

Bottlenose looks like a pretty powerful tool. You can read about it in this post on allthingsd.com, and check out, on the Bottlenose site, the “tour” of its features.

I have just signed up, and I’ve got to admit, it looks impressive. I understand that the beast is still in BETA, and that there are a few limitations, but I am going to give it a good try out over the next couple of weeks.

I’ll let you know how things go…

Controlling the “Knowledge Enrichment”

I’ve built up a collection of high quality Tweeps that I follow.

These are people that either have smart things to say, are giants in their industry, or add value to my life through sharing information that expands my knowledge or understanding of various areas. (For more of my thoughts on this, see my earlier post “Sorry – I don’t follow you“.)

Constant Flow

As happens, when you get input from all these people, there is a constant flow of information. I use Hootsuite as my tool of choice for “knowledge enrichment“. And to cope with the “knowledge enriching” stream, I turn off the auto refresh. This allows me to  scroll through the tweets at my own leisure, saving links that are important (Diigo for the “useful to have for future reference” links, and EverNote for the “plan to do something with this” links), or responding as appropriate.

However, there times when I am unable to look at my tweet stream for a long time. Hootsuite is good enough to show a message telling me that it’s missing x number of hours of messages. I have the option of displaying these, but then I often start participating in conversations that are already outdated, or have moved on to new topics, etc. And… after spending 10 minutes working through the old tweets, I end up skipping the rest and jump to the most current tweets.

So, this looks like a case of “Information Overload”, right. Well, Daniel Hudson, retweeted something the other day from Anthony Poncier that describes this a lot better:

I found that so valuable, I’m going to repeat it:

Information Overload is not a problem, it’s a filter failure


This reinforced something that I have been aware of for awhile. I need some way to filter the tweets that I am getting. In other words, I needed to create some Twitter lists. This would allow me to display the all the tweets grouped according to whatever category I wanted to use.

I created a number of lists, and started the process of adding the people I follow to that as I saw fit.

This was laborious. After adding four people, I gave up. It was taking too much time. I started looking for an easier way to add people to lists. A Google search didn’t seem to return precisely what I wanted. (Here also – not really a case of “Information Overload”, but a filter failure – my query obviously wasn’t specific enough.)

Solution Found

Another couple of weeks went past, during which I would half-heartedly try rephrasing my query hoping to find that “great tool”. I even posted a question on Twitter (more a plea), but heard nothing back.

Yesterday however, I discovered what I was looking for. It’s a site called Twitilist by Ben Gdovicak .

After giving it permission to connect to your account on Twitter, you are presented with a split screen. In the top screen, you see all your followers. It the bottom screen, your lists are displayed (as pages from a lined notepad.) Then you can drag each of the “followees” to the appropriate list, or lists. Precisely what I needed. It gave me an overview of my followers, and my lists, and allowed me to simply drag and drop.

Every now and then I needed to add a new list, which I did in Twitter. To refresh the lists displayed in Twitilist, I would go to the Home page, and then reconnect. The new list (or lists) would then appear. However, all the names that were showing in each list, were gone. Initially I though that I go through the whole process again. but then I noticed that if someone was already in a list, when you selected that person, the list would go opaque, and you couldn’t do anything more with it. (Notice, in the above screenshot, that the list “ECM”, at the bottom of the screen, is opaque. Christian Walker is already in that list.)

Now I can easily add people to my lists. If I am following you. Expect to be grouped, and categorised.

My Twitter Lists

(Social) Networking

Recently I read a post that resonated with me.

It was written by Charles Blakeman, and he questioned what was so special about social networking.

With his permission I have included his blog post below…

When we use the phrase Social Networking, do we really get it?

I’m not at all opposed to online networking – I use it all the time to build relationships, but no matter what medium you use to connect with people, it’s not about CONTACTS, but meaningful and lasting CONNECTIONS. It’s ALWAYS about being social. So maybe I don’t get it.

“Social networking” is the apparent standard description of online networking. But how is it that “social networking” is somehow just an online thing? I get business from my neighbors, my family, my bicycling friends, my golf friends, my business friends, my clients, and from people I meet in a restaurant, as well as from people on Twitter and Facebook.

“SOCIAL” networking is a great idea, in fact it’s the only way to network, by being social, not salesy – making friends and meeting needs. But most people who do offline or online networking aren’t social about it at all. Most networking opportunities are simply a place to collect business cards and try to sell things to people, which is why most serious business people with a true network and lasting connections don’t show up at networking events.

They’re too business doing real social networking – playing golf with a friend, hosting a small and intimate wine tasting at their house, having a cup of coffee with a few business associates, riding a bike with a half dozen others, or meeting with their very committed referral network. And in all this, their objective is to serve people and meet THEIR needs, which is the opposite of most classic networking strategies.

When truly social business people move online, they have no interest in networking, but in building a network, and they don’t focus on contacts, but on lasting connections. Twitter and Facebook look the same to them as a cup of coffee with a few friends – they’re focused on trying to serve others and see how they can push them forward, not on selling things to everyone that says hello.

So I’m confused. If “social networking” is something you do online, then what is connecting a friend with a potential employee for her, or meeting someone over a cup of coffee – is that “unsocial networking”?

The communications medium is not the magic. The willingness to serve other people where they are at, not where I want them to be, and to get them to their goals are the keys to the business kingdom. No matter what the medium, I will get farther by serving people than selling to them.

I can’t bring myself to call either online or offline networking “social networking” because it implies there are types of good networking that aren’t social. If people don’t like me, they won’t buy from me. What part of building a network SHOULDN’T be social? Maybe I just don’t get it.

More of Charles excellent posts can be read on the businessblogs site here

Learning about Klout

One of the people I follow on twitter is Shadeed Eleazer (@mrshadeed). He’s a cool guy and blogs about the digital world. He also creates video blogs.

One of the ones I watched recently was about Klout. He talks about what it is and how it works.

Definitely worth 3 minutes and 48 seconds of your time to view/listen to it.

My Diigo bookmarks for the week

Posted from Diigo. The rest of my favorite links are here.

I’ve just signed up for…The AIIM Social Business Virtual Conference

AIIM social_business agenda

I decided to sign up for the AIIM Social Business Virtual Conference, scheduled for 8 September 2011.

Looks like an impressive line-up. Really keen to hear what each speaker has to say. (The fact that the sessions will be available for up to a month after the conference is going to be invaluable.)

Tracks

There are three tracks:

  • Strategy
  • Use Cases
  • Governance

Agenda

Click here for AIIM’s Conference agenda.

Speakers

The impressive line-up of speakers includes:

Andrew McAfee – Founder of the term Enterprise 2.0
Keynote Speaker: Driving Collaboration and Engagement with Social Business

Dr. David Weinberger, – Author & Public Speaker
Keynote Speaker: The Network Way of Knowing and Deciding

John Mancini, AIIM, President
Keynote Speaker: Setting up for Success, The Social Business Roadmap; Lessons Learned & Next Steps

Claire Flanagan – CSC, Director, Social Collaboration Strategy
Getting Beyond The Field of Dreams: Building a Successful Social Business Strategy, Inside and Out

John Stepper – Deutsche Bank, Managing Director
Change the Work! Stop Evangelizing and Start Doing

Debra Logan – Gartner, Vice President
Key Issues for Enterprise Information Management, 2011

Edsel David – Fannie Mae, Director, Knowledge Management
Building an Effective Collaboration Framework

Andy MacMillan – Oracle, Vice President of Product Management
Today’s Successful Businesses are Social Businesses

Dianne Kelley – Viacom, Director of Records Management
Records Management in the Social Media World

Dan Latendre – IGLOO, CEO
Social started in the cloud – why should it live anywhere else?

Billy Cripe – BloomThink, Principal BloomThinker
Why Go Mobile? Am I Cool Enough?

Hanns Kohler-Kruner – HKK Consulting, Owner
How to Develop a Governance Policy for Facebook

Jacob Morgan – Chess Media Group, Principal
The Business Impact of Collaboration

Ajay Budhraja – Department of Justice, Chief Technical Officer
Agile Collaboration for the Enterprise

Carl Weise – AIIM, Industry Advisor
Survey of AIIM & ARMA resources

Bert Sandie – Electronic Arts, Director, Technical Excellence – Knowledge Workers
The Emergence of a New Breed of Savvy Employees

Ming Kwan – Nokia, Marketing Manager
Share to Connect at Nokia

Bob Larrivee – AIIM, Director and Industry Advisor
How Mobile Devices Will Transform Paper Processes

Jennifer Leggio – Sourcefire, Senior Director, Online Marketing
The State of Social Business and What to Expect in 2012

Ken Bisconti – IBM Enterprise Content Management, Vice President, Product Marketing and Strategy
Social Business meets Enterprise Content Management

Andrea Baker – Chief Social Engineer
How IT Learned to Stop Worrying and Love Facebook

Gayle Weiswasser – Discovery Communications, Vice-President, Social Media Communications
How Discovery Engages with their Audience

Jesse Wilkins – AIIM, Director Systems of Engagement
How to Develop a Governance Policy for Twitter; Records Management in the Age of Twitter

Steve Ressler – GovLoop, President & Founder
Community Development for Social Business, A GovLoop Story

Related Links

Speakers :


My Diigo bookmarks for the week beginning 8 August 2011

Posted from Diigo. The rest of my favorite links are here.

A meeting of the great ECM minds – the #ECMJam

Today the second ECM tweetjam was held. The topic:

the connection between ECM and SocBiz

Organised by Bryant Duhon, the list of participants looked like a veritable “Who’s who” of the giants in the world of AIIM and ECM.

As mentioned – this was the second ECM tweet jam. You can read Bryant’s initial explanation of what it is here:

(
http://www.aiim.org/community/blogs/expert/ECMjam-Part-Deux-Enter-the-Social
)

And…here is Bryant’s report on the first ECM Tweet Jam:

(
http://www.aiim.org/community/blogs/expert/ECMjam-ECM-Sexiness-and-Microsoft-Isnt-the-Devil
)

Bryant will be writing a report of today’s ECMJAM. It will be worth waiting for.

If you want to read the raw tweets though, check out the tweet stream

Related Posts

Laurence Harts post on the ECMJam