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Tag Archives: Computer-aided design

Using a network file share – a case study

Posted on 2011/06/24 by markjowen
2
Storage folders

Image via Wikipedia

This post continues from the previous one where I debated some of the draw-backs of using a network file share.

In that last post I mentioned there are some situations where using a file share can still be useful.

Case Study

Company A has been storing content on a file share for many, many years. People have the been granted access to specific folders, and they also have the freedom of creating sub-folders (which they do).

Over time, the file share becomes unmanageable. As Adrian pointed out in his post, this has several disadvantages: nothing can be easily found; a lot of the information ins inaccessible; collaboration is not as effective as it could be, etc.

Recently Company A became aware of SharePoint. “Cool!” they thought, let’s move everything into a document library. Then we won’t have problems any more.

Is SharePoint the answer?

I certainly agree that a product like SharePoint can be useful. Once the content is in SharePoint, it can be further categorized using metadata, made accessible through the use of views, etc, and can be easily searched. Company A also thought this way.

Company A considered a couple of options here:

  1. Move the content from the file share to a SharePoint document library, and then just get SharePoint to index it, so that a search can be done whenever anyone needs to find something.
  2. Move the content from the file share to the document library, and then add appropriate metadata (enrich), and then also perform a crawl.

Let’s look at the options

Both option 1 and 2 are good options. Having all the content in SharePoint means that it’s all there in one place. Security can be applied, as well as versioning.

Option 2 increases the findability of the content even more by adding rich, meaningful metadata. Company A can create a taxonomy that allows the content to be suitably categorised. Combined with customizable views, users can display the content of the document libraries in multiple different ways.

Disadvantages-
  • As mentioned, there are terabytes of content in the fileshares.
    Moving terabytes of content into a document library would mean that the database is now terabytes in size.  Unless the data is properly optimized, and maintained, this will be a big hit on performance.
  • In the fileshares there are thousands of text documents, spreadsheets, pdfs, images, CAD drawings, project files, mp3 files, films, executables, and a wide assortment of different file formats, from the different applications.
    SharePoint can accept all these formats, but, by default, a lot of these file formats are excluded from being placed in a document library, and exceptions have to be made.

Alternatives

The file share has worked well for a long time. The main concerns were:

a. manageability – it was hard to manage security to the fileshares, as well as keeping track of when files were modified. It was also extremely difficult to navigate the folder structure; and

b. findability – It was almost impossible to locate any files (unless you knew where they were in the first place.

Keeping this in mind, here are a couple of alternatives Company A could consider:

  1. Keep everything in the fileshare, but configure SharePoint to crawl, and index the files in it.
  2. Keep “static” files  in the fileshare, move “dynamic” ones into SharePoint.

Let’s look at the alternatives

Alternative 1

The advantages of the first scenario is that you avoid that very, very large database. By setting up the fileshare as a content source, you can configure SharePoint to crawl it. And, as a result users can perform searches to find what they want. Scheduling incremental crawls allows SharePoint to pick up any changes that are made to the content of the files.

The disadvantage of this becomes obvious when the security changes on the file. A full crawl is necessary to pick up any security changes. This means that if there are regular security changes (new users being granted access to the share, access to documents being changed, etc) a full crawl is required. This can take a very long time (especially with a slow/busy network).

Alternative 2.

In this second scenario, a little bit of work is required to identify all the documents that are not  “active” documents (i.e. the documents that users are not currently modifying). This would include films, images, executables, and any files taht are not “dynamic”.

Then the company could move any documents that are “dynamic” (still being edited, etc) into SharePoint. Then, as described above, extra metadata can be added to improve findability.

The fileshare can then be treated as an “archive”, and the security changed to be Read Only. This will ensure that no documents get modified. And therefore the content only has to be crawl once.

Alternatively, lock down the file share so that no one can modify the permissions on folders or documents. Because there is no security change, no full crawl is required. Regular incremental crawls can be scheduled to pick up an changes to the content of the document.

Another alternative

The other day I was watching a demo of AvePoint’s File Share Connector. This connector allowed users working in SharePoint to interact seamlessly with the documents that were actually in the file share.

The obvious advantage of this is that SharePoint functionality is available, without jamming all the files in the database.

I was pretty impressed with what I saw. However – I haven’t used the connector myself, in a real-live situation, so I cannot make any comments on it.  If you have used it, please feel free to let me know.

Related articles
  • Using a network file share – a case study (markjowen.wordpress.com)
  • AIIM White Paper on SharePoint Deployment (arnoldit.com)
  • MetaVis Information Manager Improves SharePoint (arnoldit.com)

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Posted in Collaboration, Content Management, Search, SharePoint | Tagged AvePoint, case study, collaboration, Computer-aided design, File format, fileshares, indexing, information sharing, metadata, Microsoft SharePoint, search, SharePoint, storage, technology | 2 Replies

Should the User change to suit Technology?

Posted on 2010/06/22 by markjowen
3
Spline-shaft section

Image via Wikipedia

Interesting moment last week.

I was involved with the setting up of a taxonomy for the storage of existing Engineering documentation (CAD drawings, project documentation etc.). BlueCielo‘s Meridian CMS would be used to manage CAD (and related) documentation. The Meridian system stores all engineering documents in a “read-only” area. If an existing document needed is to be worked on, it is moved into a “work area”.

As well as managing the engineering documents, the main goal was also to make it easier for documents to be located, and re-used.

An app would be used that would allow a user to perform a search on specific properties. I was sitting in a conference room with a project manager, and a “business user”, and we were trying to determine which metadata would be used.

At one point, the discussion focused on the piece of metadata called “project”. Each CAD diagram produced was produced for a particular project, with a specific project number, and this number was recorded in the title block of the CAD Drawing .  “Great” we thought. That is something that can be captured, and then searched for. The Business User spoke up and said “Well, an existing CAD drawing can actually be used in other projects.” OK – that shouldn’t be a problem. We assumed that the project number would be updated as appropriate. No – the Business User advised us that normally, a copy of the technical drawing would be taken. The drawing would be modified, and then the modified drawing would be saved.

“So” we asked “no-one changes the Project number?” No – it turns out that the modified drawing is merely placed in a folder that has the number of the project as its name, along with other documents used in the particular project. Thus it was the folder, that the documents were in, that defined whether they related to a particular project regardless of the project number that was included on the document itself.

So here we had an interesting situation. Coming from the IT/consulting side I found it hard to understand why the project number in the title block on the drawing was not updated. That was an identifying piece of metadata. On the other hand, the business user was adamant that this was not standard practice. So what should be done?

The first, and most obvious, solution that I and the Project Manager came up with was to get the person modifying the drawing to change the project number at the same time.Even though this seemed logical, it did mean forcing the user to change their process. Was that really necessary?

A second option was that the “Business Administrator” (the person administering the system at a business level), could modify the project number on the document after the modified drawing was re-introduced into the system.This meant more work for the Administrator and was risky. It required constantly monitoring the system.

The third solution was to automate it. When the CAD drawing was moved out of the Read-Only area, and placed in the “work area”, it was placed in a folder specifically for that project. At this stage, the system could be automated so that it reads the name of the folder (i.e. the project number) and then updates that piece of metadata in the drawing. The company installing the application, (Greenock), advised us that this would not be a problem.

So – even though the modifying of the project number in an engineering diagram seems like something that an end-user should do, to change that means that the user has to change to suit the technology. Option 3 is what should happen. Technology has to be modified to suit the user.

Related Articles
  • Twelve early warning signs of IT project failure (zdnet.com)
  • Meta Data and Cataloging (oclc.org)

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Posted in Information Management, Search, User Adoption | Tagged Computer-aided design, ECMS, engineering, Meridian, metadata, technology | 3 Replies

          
    

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about.me

Mark Owen

Mark Owen

I love learning new stuff. I love finding out about new things, delving into them, and then finding other related things that interest me.

You can see this with my blog posts. I started out writing about one area of technology (document management & compliance) and this has lead me to delve into all sorts of wonderful things - from social media, to TAM (Technology Adoption Model), to Psychology, to Philosophy. I love learning.

I am an outdoors kind of a guy. Love nature. Grew up in New Zealand breathing the fresh air, and climbing the mountains. Love carrying a pack on my back and heading off for a couple of days carrying everything I need (and sometimes, more than I need).

Best learning I had was at Outward Bounds in Anakiwa NZ. This is a place where you are challenged. You're in a group of 13 other people from different backgrounds, and you are challenged. If you are a loner, you are challenged to be part of the group. If you are a social person, you are challenged by the remoteness of the location, and the solitude. If you are not fit, you are challenged physically, and if you are fit, you are challenged by having to do everything at the pace of the slowest person. I did this 20 years ago and the valuable things I learnt there still influence who am I and how I handle things.

I work in IT, having moved from being pure technical to now being more business-oriented. But...

...that's not what defines me.

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"The postings on this site are my own and don't necessarily represent the positions, strategies or opinions of my employer."

About the Author

Mark J. Owen has a keen interest in Enterprise Information Management, as well as the use of social media and how it can be used to oil the wheels of innovation. As part of a global team spanning across 3 continents, he has a good understanding of what is required for effective cross-cultural teamwork.

Mark has recently bought a smartphone, and has started a hobby of capturing his "along the way" photos. (You can view these by clicking here.)

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