Yammer and Microsoft, a Win for Both Sides

Posted on 2012/06/16 by markjowen

There is going to be no shortage of analysis of Microsoft’s acquisition of Yammer. I’m not going to take time to parse it all. I do want to share some quick thoughts on the acquisition while everything is still fresh on my mind and the deal seems more likely to be completed.

Yammer Cashing Out

Yammer was one of the pioneers in the the Enterprise 2.0/Social Business space.

Promise #2 – The Public Sector Digital Landfill

Posted on 2012/04/06 by markjowen

Refer: 14 Unfulfilled Promises

Background

In my post “The Public Sector Digital Landfill” I described how NZ Archives were creating a Digital Continuity Strategy that would “ensure that valuable information is preserved and migrated when necessary to the latest formats and media, appropriate metadata is attached, and documents that are no longer relevant are securely deleted”.

I also expressed some excitement at the fact that NZ Archives had drawn up a “Digital Continuity Action Plan“, and stated that I would be following the progress of it.

Delivering on the Promise

I admit that I didn’t follow what was happening with that initiative. However, I recently made contact with Mike Crouch from NZ Archives.

Turns out that NZ Archives has been doing a lot with regards the Digital Continuity Action Plan.

Digital Continuity Action Plan

The Digital Continuity Action Plan is described beautifully in a publication that Archives NZ actually published in 2009. You can view it in HTML format here, or a PDF copy can be downloaded here.

The key messages given in the report really made sense to me. They are:

There when you need it – digital information will be maintained so that it can be accessed when needed.
Authentic and reliable – public-sector digital information should be tamper-proof and free of technological digital rights restrictions
Trusted Access – Publicly available information should be findable and usable by all New Zealanders, and sensitive information will be protected from unauthorised access.
Do nothing, lose everything

2010 Conference

In May 2010, a conference was held with experts from Australasia, North America and Europe who presented on a range of aspects in the digital preservation and information continuity fields. There were three streams, and the presentations, and recordings of the sessions can be viewed/listened to here.

2012 Conference

At the end of March, another conference was held. The title was “Digital Preservation by Design”. It looked like there was an excellent line-up of speakers from around the globe.

Summary

The idea of digital preservation has been taken seriously by the government in New Zealand. The last of the four key messages (see above) sums it up well: “Do Nothing, Lose Everything.”

Promise #1 – The value of a Content Management system

Posted on 2012/03/20 by markjowen

Refer: 14 Unfulfilled Promises

Background

In my post “The value of a content management system” I described how the US Air Force Medical Service had added an E2.0 interface to their content management system, and finished the post by trying to find out if I could republish some of the material from the article.

Delivering on the Promise

Instead of republishing excerpts from the post, I have included a link to the post, so that you can read it yourself:

Social Network Enlightenment Found in the U.S. Air Force Medical Service

BLUG – I’ll be there

Posted on 2012/03/11 by markjowen

I’m going to the Belux Lotus User Group conference that is being held in Antwerp, Belgium.

Am I a big Lotus user? No – not really.

Then why am I going? Because the sessions they’ve got lined up look excellent!

There are three main streams – Development, Administration, and Business/Other. I’ll be attending the “Business/Other” sessions.

Social Business

At this years “Lotusphere” (IBM’s big conference), there was a big focus on Social Business. And and looks like this will be playing a big part at BLUG.

After what looks like a very interesting Opening Keynote, there will be a Panel Discussion on ”Social Business”. Does this “buzzword” actually has any credence?

Members of the “Panel” include Luis Suarez, who has been living without e-mail the last 4 years, Femke Goedhart, an IBM Champion (and someone that I met at a SharePoint event last year), Stuart McIntyre, a Social Business Consultant (and author of the blog Collaboration Matters, and Chris Miller (aka IdoNotes) from Connectria.

This is one discussion I’m looking forward to.

Further in the “Business/Other” stream there will also be sessions on Cloud Computing, Balancing freedom the freedom of social media with the corporate restrictions that are often necessary, hearing how to “survive” in the business world without e-mail, as well as some other interesting sessions.

As I mentioned, I’m not a big “Lotus” person, but I feel that you can learning can come from all different sources. So I’m ready to learn. I’ll be there with my notepad (yes – the paper-based version) taking notes.

I’m also looking forward to meeting some of the IBM/Lotus crowd. (If you see me there, come and say “Hello”).

Nerd Girls

And…before I forget - I’m looking forward to seeing the Nerd Girls. At Lotusphere 2012, these girls organised the “Spark Talks”. These talks are very, very good (and inspiring). I wrote about one of the Spark Talks in an earlier post, and I am keen to see what the girls have organised this time.

BLUG site
Shiny Social Tools Meet Practicality At Lotusphere (informationweek.com)
Lotusphere 2012 Notes: Customer Conversation – Russell’s Convenience (billives.typepad.com)
Lotusphere 2012, opening general session with Michael J. Fox;

A comment by David on “Social Leadership”

Posted on 2012/01/17 by markjowen

In my last post, #SWCHAT – Social Leadership, I mentioned that there seemed to be the feeling that there was no such thing as “Social Leadership”.

In response, David Christopher, the host of the #SWChat’s, posted a really valuable comment. You can read it at the end of the above-mentioned post, but I feels it’s really worthy of its own post…

The term “Social Leadership” doesn’t really exist in business today but it was clear from the event that leaders need to start understanding and working towards being more social.

The reason reason? Empowerment.

With a social business infrastructure the old hierarchical structures are broken down and decentralised. Employee’s become more empowered and open collaboration becomes the norm.

Leaders therefore need to evolve their leadership styles to accommodate this type of new workplace, a social workplace. Once they embrace this type of leadership then the tacit and explicit knowledge of the employees can be shared openly and becomes an incredible asset. An asset that is often ignored or not realised.

This is the future, the next generation workplace as some call it but many companies are still a long way off achieving this.

The SWChat event last week clearly highlighted this.

I’m looking forward to next weeks chat. Thanks David.

Managing Social Media Chaos: A Leadership Priority (forbes.com)

#SWCHAT – Social Leadership

Posted on 2012/01/13 by markjowen

Yesterday, David Christopher hosted another Social Workplace Tweet Chat.

Social Workplace Chat is a weekly event on Twitter where people from all corners of the globe come together to discuss topics around The Social Workplace. This particular chat session is an incredible way to learn more about the “Social Workplace”.

David is an excellent host, and knows, exactly, how to encourage excellent discussions on the topic in question. You can find out more about up-coming #SWCHAT’s, as well as interesting stuff over the most recent one, at http://www.stopthinksocial.com/swchat/.

This week’s chat covered “Social Leadership“. The main feeling about this was:

There is no such thing as “Social Leadership”.
Leader is inherently “social”.

Further to that, David also put forward three other questions:

Why are companies not adopting a “Social Leadership Infrastructure”?
What type of people do you see embracing Social Leadership, and what type do you see fearing it?
Are introverts more comfortable with Social Leadership?

The answers to these were interesting. Based on the fact that the “Social” Leadership didn’t actually exist (see above), the responses to these questions tended to concentrate more on the adoption of social media (i.e. the web 2.0 tools used).

With regards the last question, many references were made to a book titled “The Introvert’s Guide to Success in Business and Leadership”. This seemed to be the basis for this week’s chat. I have bought the book, but have only had a chance to skim through it. David, however, wrote about it on his blog.

I have captured the essence of the chat in Storify. Click here to read it for yourself to read the discussion (note I have removed Retweets, and any “small talk” tweets).

http://storify.com/markjowen/swchat-social-leadership

[Alternatively, you can download a PDF version here.]

A comment by David on “Social Leadership” (markjowen.wordpress.com)

Innovation Management

Quote

Posted on 2011/11/24 by markjowen

I’m following the AIIM Enterprise 2.0 Practitioner course at the moment, and in Module 4, there is a slide that contains the following definition of Innovation Management:

“Innovation management is the economic implementation and exploitation of new ideas and discoveries, and the implementation of an innovation culture in an organization, to promote and make possible the development of new ideas and business opportunities. Innovation management consists of innovation strategy, culture, idea management and implementation of innovation processes.“

- John P Riederer, University of Wisconsin.

While reading this, I couldn’t help thinking about 3M. If you recall, in my post Innovation policy from an unexpected mine – 3M, I described how William L McKnight, the head of the company, did just what was described in the definition above. He gave Dick Drew an environment where Dick could develop his new idea, one that was totally different from the core product of the company. And it was this environment, this innovation culture, that allowed 3M to grow to what it is today.

The Future of Innovation Management: 5 Key Steps for Future Success (bjconquest.com)
What Every Innovation Manager Needs To Know about Value Creation? Let’s Start with Something Simple. (futurelab.net)
Blog Post: What is the function of KM? (gurteen.com)
Managing Innovation (advancementsynergy.com)

Why Virtual Events Matter – a post by Daniel O’Leary

Posted on 2011/09/13 by markjowen

I have started watching the presentations from the AIIM Virtual Social Business Conference. Even though I was not able to “attend” the conference live, AIIM are making all the sessions available for a limited time.

Thanks to a twitter feed that was running at the conference, I saw that Daniel O’Leary, an “AIIM Capture Expert Blogger” had written an excellent post on the value of Virtual Events.

Here is a link to his post…Why Virtual Events Matter

I’ve just signed up for…The AIIM Social Business Virtual Conference (markjowen.wordpress.com)

I’ve just signed up for…The AIIM Social Business Virtual Conference

Posted on 2011/08/16 by markjowen

I decided to sign up for the AIIM Social Business Virtual Conference, scheduled for 8 September 2011.

Looks like an impressive line-up. Really keen to hear what each speaker has to say. (The fact that the sessions will be available for up to a month after the conference is going to be invaluable.)

Tracks

There are three tracks:

Strategy
Use Cases
Governance

Agenda

Click here for AIIM’s Conference agenda.

Speakers

The impressive line-up of speakers includes:

Andrew McAfee – Founder of the term Enterprise 2.0
Keynote Speaker: Driving Collaboration and Engagement with Social Business

Dr. David Weinberger, – Author & Public Speaker
Keynote Speaker: The Network Way of Knowing and Deciding

John Mancini, AIIM, President
Keynote Speaker: Setting up for Success, The Social Business Roadmap; Lessons Learned & Next Steps

Claire Flanagan – CSC, Director, Social Collaboration Strategy
Getting Beyond The Field of Dreams: Building a Successful Social Business Strategy, Inside and Out

John Stepper – Deutsche Bank, Managing Director
Change the Work! Stop Evangelizing and Start Doing

Debra Logan – Gartner, Vice President
Key Issues for Enterprise Information Management, 2011

Edsel David – Fannie Mae, Director, Knowledge Management
Building an Effective Collaboration Framework

Andy MacMillan – Oracle, Vice President of Product Management
Today’s Successful Businesses are Social Businesses

Dianne Kelley – Viacom, Director of Records Management
Records Management in the Social Media World

Dan Latendre – IGLOO, CEO
Social started in the cloud – why should it live anywhere else?

Billy Cripe – BloomThink, Principal BloomThinker
Why Go Mobile? Am I Cool Enough?

Hanns Kohler-Kruner – HKK Consulting, Owner
How to Develop a Governance Policy for Facebook

Jacob Morgan – Chess Media Group, Principal
The Business Impact of Collaboration

Ajay Budhraja – Department of Justice, Chief Technical Officer
Agile Collaboration for the Enterprise

Carl Weise – AIIM, Industry Advisor
Survey of AIIM & ARMA resources

Bert Sandie – Electronic Arts, Director, Technical Excellence – Knowledge Workers
The Emergence of a New Breed of Savvy Employees

Ming Kwan – Nokia, Marketing Manager
Share to Connect at Nokia

Bob Larrivee – AIIM, Director and Industry Advisor
How Mobile Devices Will Transform Paper Processes

Jennifer Leggio – Sourcefire, Senior Director, Online Marketing
The State of Social Business and What to Expect in 2012

Ken Bisconti – IBM Enterprise Content Management, Vice President, Product Marketing and Strategy
Social Business meets Enterprise Content Management

Andrea Baker – Chief Social Engineer
How IT Learned to Stop Worrying and Love Facebook

Gayle Weiswasser – Discovery Communications, Vice-President, Social Media Communications
How Discovery Engages with their Audience

Jesse Wilkins – AIIM, Director Systems of Engagement
How to Develop a Governance Policy for Twitter; Records Management in the Age of Twitter

Steve Ressler – GovLoop, President & Founder
Community Development for Social Business, A GovLoop Story