Yammer and Microsoft, a Win for Both Sides

Posted on 2012/06/16 by markjowen

There is going to be no shortage of analysis of Microsoft’s acquisition of Yammer. I’m not going to take time to parse it all. I do want to share some quick thoughts on the acquisition while everything is still fresh on my mind and the deal seems more likely to be completed.

Yammer Cashing Out

Yammer was one of the pioneers in the the Enterprise 2.0/Social Business space.

A meeting of the great ECM minds – the #ECMJam

Posted on 2011/07/28 by markjowen

Today the second ECM tweetjam was held. The topic:

the connection between ECM and SocBiz

Organised by Bryant Duhon, the list of participants looked like a veritable “Who’s who” of the giants in the world of AIIM and ECM.

As mentioned – this was the second ECM tweet jam. You can read Bryant’s initial explanation of what it is here:

(http://www.aiim.org/community/blogs/expert/ECMjam-Part-Deux-Enter-the-Social)

And…here is Bryant’s report on the first ECM Tweet Jam:

(http://www.aiim.org/community/blogs/expert/ECMjam-ECM-Sexiness-and-Microsoft-Isnt-the-Devil)

Bryant will be writing a report of today’s ECMJAM. It will be worth waiting for.

If you want to read the raw tweets though, check out the tweet stream

Laurence Harts post on the ECMJam

Issue with MindManger and a PDF attachment.

Posted on 2010/11/09 by markjowen

I’m studying the AIIM SharePoint Master course at the moment. (Refer my earlier posts here, and here).

I’m a “wolkjes” sort of a person (“wolkjes” is a Dutch word for clouds).

That is, sometimes to really get to grips with things, I like a visual overview (or as my wife puts it – I think in “wolkjes”).

So – I was mapping out all the information using MindManger, and had attached a PDF to one of the topics in the mind map. When I clicked on this, MindManager crashed on me.

Just to vent, I tweeted this fact. And then went straight to MindManager’s website. Within 30 seconds I had found a fix to the problem:

Symptom
When attachment or MJC secondary document is opened, MindManager immediately crashes.

Resolution
An issue has been identified when MindManager is used with the anti-virus software AVG v8 also installed. When a topic attachment or a Mindjet Connect secondary document is opened, MindManager utilizes The Windows anti-virus API to scan the document. With AVG installed, it also attempts to scan the document. With two scans happening simultaneously, a crash can occur. Mindjet is working on a solution to this issue.

In the same knowledge base article was a file that could be downloaded, and copied into the folder where MindManager is installed.

I did this, and restarted MindManager, opened my mind map, and clicked on the PDF attachment. It opened beautifully in Adobe Reader as expected. I was really happy to be able to resolve the problem so quickly.

In the interests of sharing, I jumped back onto Hootsuite, and tweeted that I had found the fix quickly on the MindManger website (and included the link to the kb article, of course). At the same time I noticed that Mindjet support (@Mindjet) had seen my initial tweet, and had responded asking for more information. This doubly impressed me!

My hat is off to Mindjet support! The ease in which I could find the fix, and the rapid (pro-active) response I got back via Twitter is an example of excellent customer service.